6.1 We will use our best endeavours to despatch orders no later than two business days after the day your order is received by us and you have received confirmation of your order from us via email or equivalent. We are not responsible for any failure to deliver or delay in delivery caused by any event outside of our reasonable control.

6.2 In the event that we fail to deliver any products within a reasonable time period, you may elect to cancel your order in respect only of the products not delivered unless we have contacted you and you have agreed to delivery at a later date.

6.3 We will not be liable for any order shortages or damage to products unless you notify us of the order shortages or damage within three days after receipt of products.

6.4 Delivery is complete when the products reach the address you have specified for delivery. We will be responsible for arranging the delivery of products unless you arrange otherwise with us.

6.5 Orders are only able to be shipped within New Zealand.